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Terms & Conditions

Privacy:

For FitnessCosmo the privacy of customer information is utmost priority. We do not use or disclose information about your individual visits to our website or any  information that you may give us, such as your name, address, email address or telephone number, to any outside sources. FitnessCosmo will not use information about you without your permission and will provide the means for you to manage and control the information that you have provided. We will enable you to communicate your privacy concerns to us and that we will respond to them appropriately. FitnessCosmo does not disclose any personal information to advertisers  and for other marketing and promotional purposes that could be used to personally identify you, such as your password, credit card number and bank account number. Users who choose to register and login by Facebook should associate themselves with the terms of use and risks associated by using this feature. FitnessCosmo will use the information made available to us by Facebook as per our Privacy Policy that is outlined within this document.

FitnessCosmo ships all the products all over India, Orders placed will be shipped within 24-72 hrs.  If your pin code is non serviceable we will ship the product to the nearest location of your pin code, which you have to collect the shipment from the courier office.

Shipping Charges :

We provide Free Shipping on all Orders.. If your Pin code is non serviceable, Shipment will be hold at local courier / transport office, Customer had to collect the same from Transport or Courier Office @ His / Her Own Cost

Estimated Delivery Time: For all areas serviced by reputed couriers, the delivery time would be within 7 to 8 business days  (business days exclude Sundays and other holidays). If your item weight is above than 5 kg, However items Less Than 5 Kg May Take 3-4 Working Days To Deliver.

If your pin code is non serviceable we will ship the product to the nearest location of your pin code, which you have to collect the shipment from the courier office.

Tracking Options :

We will mail you the name of the courier company and the tracking number of your consignment in your registered email address, When We ship the Item, In case you do not receive a mail from us within 72hrs of placing an order please contact us for same, You can Track Your Order Through Our Website, www.fitnesscosmo.com

Non-availability on Delivery :

Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery. In case of sensitive areas, the delivery of the package can take extra time. & extra charges.

If your pin code is non serviceable we will ship the product to the nearest location of your pin code, which you have to collect the shipment from the courier office.

Incase of any technical/mechanical fault, the decision/policies of the manufacturer will be applicable.

We would like to mention here that we are solely selling the product; the warranty of the product will be applicable as per the manufacturer’s warranties / rules and regulations. We are only playing a part of a facilitator. We are not accountable for the servicing & Installations of the machines. Customers has to install the Machines With the help of the manual & tools kit which was provided along with the product. Also they can be provided with the installation video if available for help.  

Return Policy

  • We expect our customers to treat the product with great care when they do not want to keep it.
  • We also expect our customers to pack the product in the same manner when they receive it to avoid any damages during transit while retuning back the item.
  • All returns are duly checked by our trained staff to process your refund and replacement. All accessories, attachments, original packing, manual must be returned back.
  • Please take the approval of refund and replacement from us to give you the reference number of the same, After getting approval, resend the product back to us.
  • The refund and replacement would be refused if the manual is open, accessories are missing, original packaging is torn off or not there.
  • Misused, tampered, non faulty and third party usage items will be sent back to buyers.
  • Buyers will have to send the product back to us on his expense, FitnessCosmo.com holds no responsibility in case your packet, lost, damage during transit while returning back the item.
  • Shipping charges are not refundable.
  • Color May Vary As Shown in the Deal.
  • Please feel free To Call Us at 8288-9999-00 to ask any question regarding this item.

     

                    Following shall NOT be eligible for return or replacement :

                    • Damages due to misuse of products.
                    • Incidental damage due to malfunctioning of product
                    • Any consumable item which has been used or installed
                    • Products with tampered or missing serial / UPC numbers
                    • Any damage / defect which are not covered under the manufacturer's warranty
                    • Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered

                    Some special rules for promotional offers may override "FitnessCosmo" 7 Day Returns Policy"

                    In case of any queries, please write to our customer care on info@fitnesscosmo.com or call us on +91-8288-9999-00

                    Great Value

                    Get fitness equipments at best price with EMI Facility.

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                    Shop at Fitnesscosmo.com and get free shipping across india on every product

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                    10/6 Help Center

                    Any sort of Query we will be there to assist you 10 hours a Day 6 Days a week